Frequently asked questions

What can I find at Dollop of Toys?

Explore Toys and Charms for playful companions and little extras for your keys and bags.

What is Dress-Up?

Our Dress-Up collection features characters in different outfits. Each outfit design is listed as its own individual product.

Where do orders ship from?

Orders ship from Chengdu, China.

Where do you deliver?

We currently do not ship to mainland China or the United Kingdom (England, Scotland, Wales and Northern Ireland). Orders with delivery addresses in these destinations are not accepted. We deliver to the United States, Canada and other supported destinations shown at checkout. See our Shipping Policy for details.

How much is shipping?

We offer free standard shipping on all orders to destinations available at checkout. Orders are normally dispatched from Chengdu, China within 7–14 business days after payment confirmation. Transit time varies by destination and SF International service. See our Shipping Policy for full details.

How can I contact Dollop?

Use the form on our Contact page. For order questions, include your order number and the email address used at checkout.